Yes, Elvila rewards its loyal customers by means of a system called Elvila Bonus Card, a bonus-based system. All customers making purchases of at least 1500 Ron (VAT included) will receive a Bonus Card.

ELVILA BONUS CARD Features

Owners of the fidelity card will benefit from a  number of special offers. Please note the following:

- the card has a 1 year validity period, starting with the issuing date from any Elvila store, excepting the franchise stores and the stores of authorized dealers;
-    Elvila Bonus Card will not permit discounts for products which make the object of other promotions or products already benefiting from a discount;
-    The validity of the Elvila Bonus Card cannot be prolonged and the Card will not be issued for purchases made before the issuing date, or for more invoices issued in the same day for the same person – cam incurcat?

ELVILA provides home assembly and delivery services as follows:

If the invoice/order value is over 3.100 lei (VAT included), delivery and assemblage are free within the cofines of the towns in which there are Elvila stores. For Bucharest, the space for potentially free delivery and assemblage includes the localities listed in the table:

If the invoice/order value is over 3.100 lei (VAT included), or the delivery is made outside the towns in which there are Elvila stores (or the localities listed in the chart above), the cost for delivery is 2,6 lei/km both ways. The maximum delivery distance is 60 km from an Elvila store.

Delivery:

- The client must make sure that our car has a place to station as close as possible to the building's access point.

- The Elvila team is not obliged to deliver the products if it's not possible to do so (due to small spaces, narrow stairs, big distances between the parking place and the delivery place) and if it would be dangerous for them to do so (buildings under construction, etc.).

- The client is obliged to make sure that the products can fit through the access doors and in the place they will be positioned.

- The conditions above also apply to the situations in which the Elvila teams must take a product in order to send it to the factory for repairs.

- Should an order not be picked-up within 7 days of the customer being notified about its arrival, the customer will pay for storage services, in amount of 5 lei/furniture set/day.

Assemblage:

- The price for the assemblage services is calculated as a percentage value of products that need assemblage.

- The minimum price for assemblage is 31 lei.

- S.C. Elvila S.A. Offers assemblage services exclusively for the products that have been delivered by us.

- For optimum assembly conditions, the assembly space must be cleared before the crew arrival.

- Should you request wall-mounting certain furniture pieces, please provide information on the wall structure. Wall-mounted pieces will not be installed on plaster cardboard walls. For kitchen furniture, assembly does not include electrical, gas, water connections, nor the fitting of household appliances in the furniture bodies.
- Should delivery or assembly not be possible, due to customer’s faults (assembly space not cleared out, etc.), the customer will cover the expenses for a new shipment and a penalty charge in amount of 50 lei, and the delivery will be rescheduled depending on the deliveries schedules.
- Should the customer choose not to install the furniture upon delivery, Elvila will not provide ulterior assembly services and takes no responsibility for assembly provided by third parties.